All information contained herein is believed by Creative Eye Media to be accurate and reliable. Because of the possibility of human and mechanical error as well as other factors, Creative Eye Media is not responsible for any errors or omissions, either its own or its information providers'. All information is provided "as is" without warranty of any kind.

DISCLAIMER:

• By supplying tapes or other materials to Creative Eye Media, customers acknowledge and agree that Creative Eye Media is not liable for any loss, damage, or delay to tapes or other provided material during the transfer process or while in transit.
• Please send the best copy of your video tape. If it is the original or master footage, be sure to have a back up copy of it. Creative Eye Media will not be responsible for lost or damaged tapes.
• As the customer, to the best of your knowledge, the video material you are submitting to Creative Eye Media for transfer is not protected by copyright.

LEGAL TERMS OF SERVICE:

Creative Eye Media will take all reasonable precautions to protect customers' material property. In the unlikely event that the customer's property is damaged, either in transit or in our possession, whether due to negligible action or not, Creative Eye Media liability will be limited to the cost of services rendered and cost to replace any damaged media with new, blank media. Creative Eye Media is not liable to damage to materials during shipping to or from Creative Eye Media

The customer accepts all liability for any copyright infringement due to the conversion of the customer's materials. Customer will not knowingly submit copyrighted materials without first obtaining the necessary permissions from copyright holders.

The customer grants permission for Creative Eye Media to share any materials submitted with law enforcement agencies when said agencies request the materials. The customer agrees to hold harmless Creative Eye Media of any liability for damages due to the prosecution and/or conviction of the customer due to contact between Creative Eye Media and law enforcement agencies.

We reserve the right to refuse to transfer videos that we deem to be pornographic or explicit material.

PAYMENT OPTIONS:

• PERSONAL CHEQUE: Cheque must be included with order. Make cheque payable to "Robert Poetker"
• CASH PAYABLE: when picking up or dropping off only.
• PAYPAL: Our Paypal account is under our e-mail address;  creative_eye-media@shaw.ca
• MONEY ORDER: Payable to "Robert Poetker"

PLEASE NOTE:

• B.C. residents pay 7% PST
• All orders must be paid in full before we ship out your completed order.
• If paying by personal cheque, your order will not be shipped until funds clear your account.
• All prices are quoted in Canadian dollars. For US customers Paypal will automatically convert your US dollars to Canadian funds.
• Sorry, but we only accept personal cheques from Canadian banks. We are happy to accept US orders paid for by credit card using Paypal.

Why will my videotapes degrade? The images on all videotapes are stored on magnetic particles. These particles wear away as the tape runs over the VCR heads. Even if your tape is not old, continued use will reduce the life of the video. If you plan on watching a tape often it is best to make a backup copy and watch it instead. The original will last longer if it is not played and kept rewound. Here are some other suggestions for extending the life of your VHS, camcorder, and handycam videotapes:

• Store your videotapes in a dust free case.
• Store videotapes where the humidity is low and the temperature doesn’t fluctuate too much.
• Keep the heads of your VCR clean. Dirty heads will ware the tapes more quickly.
• Fast forward and rewind your tapes all the way through annually. This will ensure the tapes maintain proper tension.
• Make sure your tapes are not stored or placed near any electromagnetic sources like speakers.
• Remove the protection tabs to prevent them from being overwritten.

Once your videotapes are secured it is time to think about making digital copies of them. Nothing you do can totally stop your tapes from degrading. Unless the videos are converted onto a permanent media like DVD they will eventually be unwatchable.

Converting your video memories will ensure that the video of your family can become a video heirloom for the future. Imagine having video of yourself when you were a child. How about your parents or grandparents? How much value would these video images have now?